Interaction Between Human and AI Machine versus Interpersonal Relationships at work?

The Case of Virtual Assistant ... Chatbot

The aim of this research is to study the organizational adoption of Virtual Assistants (VA), as a phenomenon which impacts Interpersonal Relationships (IR) at the workplace.

We argue that cognitive computing with Artificial Intelligence (AI) reinforces the Human/AI Machine Interaction (HMI), thanks to continuous innovations in task performance and human attribute functionalities.

The use the chatbot as a social agent redesigns collaborators’ needs for interactions, which reshapes the paradigms of relational dynamics.

Author : Sarah FEBRISSY

LAUVAH Edition

Academic Paper in Kindle version (eBook)